Last updated: October 12, 2026
1. Website Operator
This website, www.wqacf.shop, is operated by:
Company Name: WHITE & HAYWARD LETTINGS LIMITED
Legal Form: Private Limited Company (Ltd.)
Company Registration Number: 05157980
Registration Authority: Companies House, United Kingdom
Registered Address:
25 Hill Road
Theydon Bois
Epping, Essex
CM16 7LX
United Kingdom
Corporate Director: THEYDON NOMINEES LIMITED
Website: https://www.wqacf.shop/
2. Contact Information
For questions concerning our website, products, orders, payments, shipping, returns, refunds or other customer service matters, please contact us:
Email: support@wqacf.shop
Telephone: +44 1945 582658
Postal Address:
WHITE & HAYWARD LETTINGS LIMITED
25 Hill Road
Theydon Bois
Epping, Essex
CM16 7LX
United Kingdom
For inquiries about an existing order, please include your order number where available.
3. Company Registration
WHITE & HAYWARD LETTINGS LIMITED is a private limited company registered in the United Kingdom.
Company Registration Number: 05157980
Registration Authority: Companies House
Country of Registration: United Kingdom
4. Online Store Information
WHITE & HAYWARD LETTINGS LIMITED is identified as the operator of wqacf.shop.
Our online store offers products to customers in Germany and Austria.
Product descriptions, prices, availability, applicable shipping options and payment arrangements are provided on the relevant product pages and during checkout.
5. Shipping and Delivery
Orders are dispatched from the United States.
We currently offer shipping to Germany and Austria.
Both Standard Shipping and Express Shipping are available free of charge for eligible orders.
For deliveries to Germany, the estimated transit time for Express Shipping is generally 5–7 business days after dispatch, excluding the usual order processing time of 1–2 business days.
Delivery estimates for Standard Shipping and deliveries to Austria should be checked in the shipping information provided during checkout.
Applicable import VAT, customs duties and customs clearance fees associated with shipments to Germany and Austria are covered by our company.
Customers are not required to pay additional import-related charges upon delivery.
For complete information, please refer to our Shipping and Delivery Policy.
6. Payment Information
The payment methods available for an individual order are displayed during checkout.
Cash on Delivery (COD) is available for eligible orders where this option is offered.
Customers can review the total payable amount and applicable payment arrangements before placing an order.
For further details, please refer to our Payment Policy.
7. Consumer Rights
Consumers in Germany and Austria retain their mandatory statutory consumer rights.
For qualifying distance purchases, consumers generally have a statutory 14-day right of withdrawal, subject to applicable legal conditions and exceptions.
Information about withdrawal rights, returns, refunds and defective products is available in our Return & Refund Policy.
Nothing in this Legal Notice limits or excludes mandatory consumer rights under applicable law.
8. Returns and Refunds
The registered company address provided above is not automatically the product return address.
Customers should review our Return & Refund Policy and contact customer service for applicable return instructions.
Email: support@wqacf.shop
Statutory withdrawal and consumer rights remain unaffected.
9. Privacy and Data Protection
Information about the collection, processing and protection of personal data is provided in our Privacy Policy.
For privacy-related inquiries, please contact:
10. Complaints and Legal Inquiries
For complaints, contractual matters or legal inquiries relating to this website, please contact:
WHITE & HAYWARD LETTINGS LIMITED
Email: support@wqacf.shop
Telephone: +44 1945 582658
Registered Address: 25 Hill Road, Theydon Bois, Epping, Essex, CM16 7LX, United Kingdom
Nothing in this Legal Notice restricts mandatory consumer rights or legal remedies available under applicable law.