Contact Information

Last updated: September 29, 2026

Thank you for visiting wqacf.shop.

If you have any questions about our products, orders, shipping, delivery, returns, refunds, or other customer service matters, please contact us using the information below.

Customer Service

Company Name: WHITE & HAYWARD LETTINGS LIMITED
Company Registration Number: 5157980

Registered Address:
25 Hill Road
Theydon Bois
Epping
Essex
United Kingdom
CM16 7LX

Email: support@wqacf.shop
Telephone: +44 1945 582658
Website: wqacf.shop

Customer Support

Our customer service team can assist you with:

• Product and order inquiries

• Order status and delivery questions

• Cash on Delivery (COD) inquiries

• Returns and refunds

• Damaged, defective, or incorrect products

• Cancellation requests

• General questions about our Website and services

When contacting us regarding an existing order, please include your order number and the name or email address used when placing the order so that we can identify your order more efficiently.

Shipping Information

We currently provide delivery to:

• Germany

• Austria

We offer free standard shipping to Germany and Austria.

Orders are generally processed within 1–2 business days. After dispatch, estimated delivery generally takes approximately 5–7 business days.

Business days generally mean Monday through Friday, excluding applicable public holidays.

Payment

We offer Cash on Delivery (COD) where available.

The payment methods available for your specific order will be displayed during checkout.

Returns and Refunds

If you wish to request a return, refund, or cancellation, please contact us at:

support@wqacf.shop

Customers in Germany and Austria may have a statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable conditions and exceptions.

Please review our Return & Refund Policy for complete information about returns, withdrawals, and refunds.

Please do not send returned products to our registered company address unless our customer service team has specifically confirmed that it is the appropriate return address.

Contact Us

For any questions or assistance, please contact:

WHITE & HAYWARD LETTINGS LIMITED
25 Hill Road
Theydon Bois
Epping
Essex
United Kingdom
CM16 7LX

Email: support@wqacf.shop
Telephone: +44 1945 582658
Website: wqacf.shop
Company Registration Number: 5157980